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New network sim

Megan94
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How can I get my phone in unlocked from o2

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MI5
Level 94: Supreme
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@madasaf1sh wrote:

 

If you bought it elsewhere such as ebay or facebook, o2 wont unlock the phone.

They will unlock 2nd user phones, you just need to use it on O2 to obtain the required details.

Guide: Unlocking an O2 phone to use a different SIM card 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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madasaf1sh
Level 66: Unequalled
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@Megan94  

 

If you bought the phone in the last few years direct from o2 it wont be locked to the network. 

If you bought it elsewhere such as ebay or facebook, o2 wont unlock the phone.

 

Full details are here Unlocking an O2 mobile to use on a different network | Help & Support | O2

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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MI5
Level 94: Supreme
  • 126971 Posts
  • 614 Topics
  • 21882 Solutions
Registered:

@madasaf1sh wrote:

 

If you bought it elsewhere such as ebay or facebook, o2 wont unlock the phone.

They will unlock 2nd user phones, you just need to use it on O2 to obtain the required details.

Guide: Unlocking an O2 phone to use a different SIM card 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 3
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