Solved: New Phone, New sim

Anonymous · ‎08-12-2016

Hello, I am buying a new phone for christmas and this phone requires a nano sim. I want to keep my number and I know you can go into a store and get your micro or normal sim swapped with your number and contract on it but I have heard you can also have all that except the sim is mailed to you. After searching the site for a very long time I cannot find anything so please can anyone inform me of its exsistance?

MI5 · ‎08-12-2016

Contact cs and they will send you one, but it really is quicker in store http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎08-12-2016

Contact cs and they will send you one, but it really is quicker in store http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎08-12-2016

@Anonymous wrote:
Hello, I am buying a new phone for christmas and this phone requires a nano sim. I want to keep my number and I know you can go into a store and get your micro or normal sim swapped with your number and contract on it but I have heard you can also have all that except the sim is mailed to you. After searching the site for a very long time I cannot find anything so please can anyone inform me of its exsistance?

Hi @AnonymousI have recently done the same thing with a family member. he is having a new phone for Christmas. Current phone takes a micro sim.. new phone will need a nano sim. Went instore and they swapped the sim for a 2-1. He can still use his old S5 now and on Christmas day he will push out the Nano sim for his new phone and he will be good to go...

Veritas Numquam Perit

Anonymous · ‎08-12-2016

Thank you very muchly

Anonymous · ‎08-12-2016

Thank you very much. I think i will have to do that to aha! Hope he enjoys his new phone!

MI5 · ‎08-12-2016

Hope all goes well

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎08-12-2016

He will enjoy his new phone. Hope you enjoy yours @Anonymous

Come back and let us know how you get on with it...:smileywink:

Veritas Numquam Perit

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