on 23-10-2019 11:22
How do i get my Network unlock code.
I have in the last day just changed to another provider but find out my phone is Locked. In my widom now should have checked before changing.
The phone is mine with no outstanding payments.
The online form i used does not recognise me as i have transferred my number and my account is now closed and calling by phone there is no option for want i'm after.
Can anyone advice me please
23-10-2019 11:28 - edited 23-10-2019 11:30
23-10-2019 11:28 - edited 23-10-2019 11:30
Hi @Stuart123
If you want to UNLOCK to use another sim card...follow the advice here Guide: Unlocking an O2 phone to use a different SIM card
If the phone is BLOCKED and you need a PUK, follow the advice here https://www.o2.co.uk/help/phones-sims-and-devices/unblock-your-phone
If you need further help then contact customer services Guide: How to find help & contact O2
Veritas Numquam Perit
on 23-10-2019 12:00
on 23-10-2019 13:23
on 23-10-2019 13:23
No matter that you have transferred your number as you unlock by IMEI number not phone number.
Call and stay on line to speak to operator or try live chat http://www.o2.co.uk/contactus