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Network Provider Voicemail Notification Stuck on iPhone

Decoyaudio
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I had an issue recently after O2 upgraded my tariff where the “Network Provider Voicemail” notification appeared on my phone and couldn’t be cleared. After 6 support calls with both Apple and O2 I eventually found a solution myself so posting it here in case others find it useful.

 

In summary, you need to dial 901 and switch your notification method to SMS then switch it back again.

 

Step by step:

Dial 901

Press *
Press 5

Press 1

Hang up

Dial 901 again

Press *
Press 5

Press 3

Hang up

 

This worked for me, your mileage may vary ✌️

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madasaf1sh
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Just to add this doesn't always work, as my iPhone has a stuck notification, and when calling 901 and then option 5 option 1 errors and says it doesnt exist.. 


I even tried turing off VM via the 1760/1750 method and nowt works..

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 11 of 22
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Belothie
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Thank you so so much. This solution has made my entire month! This has solved the phantom voicemail notification issue I’ve had for over 7 months. I could cry happy tears!

 

I’m extremely grateful that I just found this, tried it and it worked. Neither Apple nor O2 have been able to help. I had to create an account just to say thank you 🙏🏾 

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Cleoriff
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@Belothie 

Pleased this worked for you. All thanks must go to @Decoyaudio 😉

Veritas Numquam Perit

Girl in a jacket
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jonsie
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Message 14 of 22
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Ellskelles
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This has been driving me mad for ages. Thanks for the solution. It works!

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pgn
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MickR290
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Worked a treat. Greatly appreciated.

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Anna292
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Thank you x

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PeanutMnM
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Thanks! Had exactly the same problem and this has been bugging me for weeks. Worked a treat.

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00Tom
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Awesome! Thank you, this worked did me too!

Message 20 of 22
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