Netflix offer

[Dannie]

Hi, I upgraded my phone last week and received 6 months Netflix and a tablet. I have tried several times to redeem the Netflix offer and it just keeps telling me I'm not eligible! I've tried it on wi-fi and mobile data. Can anyone help? Thanks.

[MI5]

We've had a few issues with this.
@Martin-O2 may be able to help you tomorrow.

[jonsie]

Yet another problem with an O2 offer, they really make these 'gifts' so difficult to claim.

[dene129]

I have the same issue .... can’t link the offer to my account .... O2 used to be great but reasent experiences are now showing the opposit

[jonsie]

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@dene129 wrote:
I have the same issue .... can’t link the offer to my account .... O2 used to be great but reasent experiences are now showing the opposit

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@Martin-O2?

[Dannie]

I have sent him a message but not yet received a reply.

They do make it very difficult to claim!

[Cleoriff]

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@Dannie wrote:
I have sent him a message but not yet received a reply.

They do make it very difficult to claim

You can say that again @Dannie

It seems to be the same with EVERY promotion with O2 at the moment.....

[Dannie]

Well it should be interesting when I try to claim the tablet aswell then haha

[Cleoriff]

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@Dannie wrote:
Well it should be interesting when I try to claim the tablet aswell then ha

O.M.G.

I can't wait. You will become a prolific poster on here @Dannie

[Martin-O2]

Thanks everyone! 

@Dannie I've replied to your message so please get back to me when you have a minute.

@dene129 I've also sent you a message about this issue.