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Eei
Level 1: Joiner
Posts: 3
Registered: ‎30-08-2016

Netflix offer

Hi,

 

Ive upgraded few months ago but never received any email from Netflix.

Feel cheated.

Isn't that just a con?

Posts: 87,086
Topics: 529
Solutions: 11,009
Registered: ‎04-04-2012

Re: Netflix offer

@Eei No it's not a con, but you did have to take a specific tariff.

Help here https://netflix.o2.co.uk/Offer and here https://www.o2.co.uk/termsandconditions/rewards/netflix-offer-terms-and-conditions

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
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Eei
Level 1: Joiner
Posts: 3
Registered: ‎30-08-2016

Re: Netflix offer

Thanks. I’ve just tried the link and it says that it’s not eligible.

I actually chose the tariff that said free Netflix and had a message that the offer will arrive within two weeks.

I find this very disappointing 

Posts: 87,086
Topics: 529
Solutions: 11,009
Registered: ‎04-04-2012

Re: Netflix offer

I'll tag in @Martin-O2 then who may be able to help you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 5,648
Registered: ‎18-02-2016

Re: Netflix offer

Cheers for the mention @MI5

 

@Eei i'll drop you a private message so we can get this looked into for you. 

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