Re: Netflix offer

Carla1181 · ‎09-01-2019

Recently signed up to a new 12 month contract 11/12/18 which came with 6 months free Netflix. When attempt to activate states that I am not eligible. Spoke to o2 via online chat who were no help at all. I have waited the 14 day cooling off period as previously advised, was then told there was problems, now being told that it’s not showing on my account even though it states it clearly on my receipt from the o2 store I updated at. Can anyone shed any light on the matter

MI5 · ‎09-01-2019

@Martin-O2 another one for you

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Martin-O2 · ‎10-01-2019

Cheers @MI5!

@Carla1181 I'll need some additional info to get this one sorted for you. I'll send you a private message about this now.

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