Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Level 1: Joiner
Posts: 1
Registered: ‎17-03-2014

Netflix offer

Recently signed up to a new 12 month contract 11/12/18 which came with 6 months free Netflix. When attempt to activate states that I am not eligible. Spoke to o2 via online chat who were no help at all. I have waited the 14 day cooling off period as previously advised, was then told there was problems, now being told that it’s not showing on my account even though it states it clearly on my receipt from the o2 store I updated at. Can anyone shed any light on the matter
Posts: 84,014
Topics: 518
Solutions: 10,397
Registered: ‎04-04-2012

Re: Netflix offer

@Martin-O2 another one for you Smiley Wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 5,180
Registered: ‎18-02-2016

Re: Netflix offer

Cheers @MI5


@Carla1181 I'll need some additional info to get this one sorted for you. I'll send you a private message about this now. wink

Check out some of the recent discussions:
What do you look for in a new phone? Let us know what your priorities are when picking a new device!
MWC 2019 Megathread Seen any tech you’re interested in or want to know more about something? Tell us here!
Which O2 Academy gig are you most interested in this year? Check out what's coming up and let us know which gig you fancy!
Samsung S10 range - Pre-order now on O2 - Find out the latest info on Samsung's announcement and join the conversation! 

If you'd like to take part, why not register? Smiley Happy