Solved: Re: Netflix offer

Sarah · ‎23-07-2018

I’ve taken out a new contract with o2, and have never received the email for Netflix offer, which I should of been entitled to.

Anonymous · ‎23-07-2018

@Sarah You can claim the offer 14 days after the contract starts. You must do the cooling off period to make sure you keep the contract then claim your offer

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Anonymous · ‎23-07-2018

@Sarah You can claim the offer 14 days after the contract starts. You must do the cooling off period to make sure you keep the contract then claim your offer

MI5 · ‎23-07-2018

If you follow the links here you can enter your number to get your code
https://www.o2.co.uk/netflix

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎24-07-2018

Hi @Sarah and welcome to the forum The info @Anonymous and @MI5 shared should help you get the Netflix offer, but please do let us know how you get on. Your comments and experience could help someone else later on

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

Lynds0407 · ‎23-12-2018

Same as above. Took out new tariff not received email when enter telephone number for code is says not elegible for offer ??

MI5 · ‎23-12-2018

Our admin will help tomorrow.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎24-12-2018

Hi @Lynds0407, have you tried redeeeming the offer on mobile data only, with your WiFi turned off? This worked for quite a few people so worth trying - let us know how you get on

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

Lynds0407 · ‎29-12-2018

Hi Tried that and it didnt work either. We even received the email also now but still doesnt work.

Ive done O2 chat they told me to phone customer services, phoned customer services she couldnt help and sent me the Netflix text link to activate again !!

jonsie · ‎29-12-2018

Hopefully @Martin-O2 or @Marjo can help you on Monday when they are back in the office @Lynds0407

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Lynds0407 · ‎29-12-2018

Thank you will they need any info ? Thanks

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