Need Help

[Smokypaul71]

Need help tryed 4 times getting angry confused still not happy still not sorted.
Info P.A.G[removed personal details] GAINED P.M.SIM.[removed personal details]. would like to keep old number plz and account setup help . I've got and done[removed personal details] text reply quote *Fraud warning - stay vigilant*: This PAC code is only used for changing your mobile network. We'll never call or text you asking for this PAC code, nor ask you to enter it online. Here's your PAC:[removed personal details]. It expires on 20**Personal info**. We hope you don't decide to switch today, but if you do you'll lose your Pay As You Go credit balance of £18.55. Log in to My O2 to see your switching info: accounts.o2.co.uk/signin. For more details go to o2.co.uk/switch or call 202 for free from your O2 mobile.
PLZ HELP

[Cleoriff]

@Smokypaul71 

We can't help here. You need to contact O2. All numbers in this guide

Guide: Coronavirus Community Help and Support 

Try 0800 587 4005

[LukasB]

Hey @Smokypaul71 hope you are well. Just checking if you still have trouble with this or if you need any further assistance with this issue?