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Mycare email

Anonymous
Not applicable

I have had an email from mycare@o2mail.co.uk asking me to provide proof of ID, is this email a genuine thing or is it a scam to try and copy my information? Thanks

Message 1 of 15
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jonsie
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Did it say on the bottom don't reply because this is an unmonitored email address? 

Message 11 of 15
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MI5
Level 94: Supreme
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It does, but strangely also tells you to email the same address !!

mycare2.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 12 of 15
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jonsie
Level 94: Supreme
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@MI5 wrote:

It does, but strangely also tells you to email the same address !!

mycare2.PNG


Typically O2 innit.... 

Message 13 of 15
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MI5
Level 94: Supreme
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It could keep some people occupied for weeks tongue
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 14 of 15
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Anonymous
Not applicable
That’s o2 all over at the moment I think
Message 15 of 15
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