Re: My upgrade deal

BigJim500 · ‎13-11-2020

Hi I've been trying to do this for quite a while now and it's definitely not very obvious... i upgraded to this plan because i could get something like 6 months free of Auditable (that app that lets you listen to audio books) but how do i get it?

I've tried calling O2 multiple times but the phone always directs me to talking to an agent online but every time i do that it says there aren't agents available... I've tried contacting them at peak times and at non peak times eg in the morning but still the same. I'm very disappointed because i was very happy with the service i was getting originally. Can someone help please.

MI5 · ‎13-11-2020

@BigJim500

See help here Guide: Adding and removing O2 Extras

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Martin-O2 · ‎18-11-2020

Let us know if you need any further help with this one @BigJim500!

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My upgrade deal

Re. Telephone number (REMOVED)

Redeem extra

2 SIMS on same number/contract?

Bills

Disney Plus Premium for 7.99 / month ?