My o2 website.

[Anonymous]

Is there an issue with the main My o2 website?

It cannot be accessed when you try to sign in or select a catagory.

You just get a message saying "Sorry, but this application is currently unavailable".

[Anonymous]

Hi  @Anonymous If you are referring to your post about GED - try here

[Cleoriff]

Yes...it was moved to your original thread @Anonymous to make it easier to follow... 

[Anonymous]

@Anonymous

Multiple threads on the same topic only cause confusion. Best to ask the question just the once. We are pretty quick at responding on here and usually do a better job than Customer Services 😆😆😆😆

[Anonymous]

Thanks all for the help, sorry foe all the posts on the same topic, so all over the place with customer service I don't know where I'm posting + new to this site. Sorry for the disruption x

[Cleoriff]

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@Anonymous wrote:
Thanks all for the help, sorry foe all the posts on the same topic, so all over the place with customer service I don't know where I'm posting + new to this site. Sorry for the disruption x

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No problem at all. Did you get it sorted in the end?

[jonsie]

No worries, as long as you have the answers you need.:smileywink:

[Anonymous]

I have this same problem. In My O2 website when I click "Manage your account 24/7" I get error 500 with message "It looks like something's gone wrong." No worries, let's try the My O2 Android app then! Guess what: for Data, Upgrade, Minutes, Messages, Bolt Ons ther are red exclamation marks with text "Sorry, there's been a problem. Please try again later." This already happened a week ago, I phoned O2 helpdesk (each time I call them it takes approx 15 minutes to talk to somebody as I am placed into a waiting list/queue), they couldn't solve it, so they patched me through O2 technical team, and they fixed the problem within an hour. All seemed alright. Now a week later, it's happening again. :-(((