This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

My new phone was delivered to the wrong address

GonzaloKarmy
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎07-11-2023 17:59

on ‎07-11-2023 17:59

It was delivered elsewhere and it doesn't say where, the photo doesn't look like nowhere near.

Message 1 of 3
514 Views
0 Kudos
2 REPLIES 2

Enlli
Level 68: Extraordinaire
  • 8837 Posts
  • 63 Topics
  • 1793 Solutions
Registered:

on ‎07-11-2023 18:07

on ‎07-11-2023 18:07

You need to contact Sales and report this ASAP

Sales team, you can call them on 0800 081 0255

 

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 3
508 Views
0 Kudos

MI5
Level 94: Supreme
  • 151661 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎07-11-2023 19:12

on ‎07-11-2023 19:12

@GonzaloKarmy 

Look here too Guide: Lost or Stolen O2 Device? - How to Report it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
500 Views
0 Kudos
Top Kudoed Authors
View All
Top