My internet not working in France

[Connor20222]

I’ve come to France, my internet isn’t working but can receive and make calls, data roamings on

[pgn]

Hi @Connor20222  - the forum's Guide: Roaming MegaGuide may help, but this query seems to contain the answer.

If you still have problems, reach out to the O2 Social Media Team on any of the links just below this post.

And if you still have problems, try manually searching for a network, or switching down to 3G or 4G to get connected to a roaming network, and switch back to your normal 4G or 5G after to see if it holds the data connection. Good luck!

[Cleoriff]

Hi @Connor20222 

If you have an iPhone.,  go into settings and change your data APN to "mobile.o2.co.uk"

If it's still not working, contact O2 via the numbers given by @pgn and ask them to remove the roaming bar on your account.

[lewys-gp]

Hi, @Connor20222! I'm just wondering if any of the above advice helped, please? It would be great for the community if you can let us know.

Thanks very much, and hope you enjoy your visit to France.