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My apple music 6 month subscription did not come with my order

Marissa
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I ordered the airpods max and on my order confirmation it says I get 6 months of apple music for free but this has not come through. Please advise

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MI5
Level 94: Supreme
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@Marissa 

O2 will send a link to redeem in 7 to 10 days.

If nothing received, you need to call O2 Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122253 Posts
  • 609 Topics
  • 18982 Solutions
Registered:

@Marissa 

O2 will send a link to redeem in 7 to 10 days.

If nothing received, you need to call O2 Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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