Solved: My SIM CARD DOESN'T WORKING PLEASE HELP ME

Anonymous · ‎23-12-2017

Hello my sim card is not working is broken. I would like a new one with the same number ***. I need NanoSIM because I have a new phone. Please send to me for post code

***United Kingdom

Thank you

Cleoriff · ‎23-12-2017

Hi @Anonymous This isnt customer services. You can order a new sim online...or far quicker to pop into your nearest O2 store and get one there. They will transfer everything over for you

Veritas Numquam Perit

View solution in original post

adamtemp64 · ‎23-12-2017

Just go to the Quedam store they will sort it all out immediately

And note this is an open community remove your personal details

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Cleoriff · ‎23-12-2017

Hi @Anonymous This isnt customer services. You can order a new sim online...or far quicker to pop into your nearest O2 store and get one there. They will transfer everything over for you

Veritas Numquam Perit

MI5 · ‎23-12-2017

O2 help page here https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎23-12-2017

@Anonymous I hope you get it sorted at the quedam store I am glad your personal info has been removed

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

MercedesS · ‎28-12-2017

Hello @Anonymous,

The O2 community is a group of customers like you, happy to answer questions, discuss O2 or chat about any related topic but we are not Customer Service. Please follow their advice and if you need more account related help, find the best way for you to get in touch with CS here.

Please let us know if there's something else we can do to help out.

And... Welcome to the O2 Community! We hope to see you around

Thanks @Cleoriff, @adamtemp64 and @MI5 for your help

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community

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