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Moved house - no O2 coverage

Anonymous
Not applicable

Hi, We've just moved house and now can't make calls or receive texts from our home.  The coverage checker says coverage in the area is "good outdoors/ok indoors", however this is not the case. Is there anything O2 can do to change this in the immediate future, or will we need to change network?  We're both part way through 24 month contracts, so will we have to pay to terminate the contract, considering we're not receiving the service that we're paying for? Thanks

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adamtemp64
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@pablo why post this when you admit in another thread it has been delayed?

It is not of use to the op at present

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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