Moved abroad

[KR95]

Hello,

I have moved to Australia and can’t seem to use my app anymore to view bills or get in touch with o2 to try and cancel my air time bills as I now no longer use the SIM card but keep paying for my device plan

[jonsie]

You need to contact customer service

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202

Guide: How to find help & contact O2 

Use Skype to call the free number

Guide: A Guide to Skype 

Guide: Cancelling Your Contract