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Mobile data

Kevin10
Level 1: Joiner
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I am in Spain why is my mobile data is not working
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Cleoriff
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@Kevin10 

Try and search for another network.

Also try 3G instead of 4G.

Is everything else working such as texts and calls? If not you may have a roaming bar on your account and you need to contact O2. You can use Skype. All numbers in this guide Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 122845 Posts
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Registered:

@Kevin10 

Try and search for another network.

Also try 3G instead of 4G.

Is everything else working such as texts and calls? If not you may have a roaming bar on your account and you need to contact O2. You can use Skype. All numbers in this guide Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
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MI5
Level 94: Supreme
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@Kevin10 

Change your data apn to "mobile.o2.co.uk"

If that doesn't work, contact O2 to remove roaming bars.

Alsoo make sure roaming is on in phone settings or try manually searching for networks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
Former Staff
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Hi @Kevin10 , how are you doing today? Are you still in Spain and how did it go with your mobile data after you last posted? There's a few suggestions above that you hopefully tried. It would be great to hear back from you to see how you're getting on. slight_smile

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