Missed delivery

[Rebeccacc99]

Order number 317433471
I ordered delivery for 8am to 12pm and I would like to know where my order is as I didnt use my phone number to recieve texts on tracking

[Rebeccacc99]

I would like to know where my order is

[Cleoriff]

@Rebeccacc99 

You need to call O2

All numbers are in this guide Guide: Coronavirus Community Help and Support 

When you call, you will be asked for the reason you are calling.

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to someone.

You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.

8.00am is the best time to call if you can.