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Media messages

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Anonymous
Not applicable

on ‎28-01-2013 16:12

on ‎28-01-2013 16:12

I've just viewed my monthly bill and I've been billed for "media messages".  This is the first time this has appeared on my bill.  I don't recognise the telephone numbers and there is no date. Thanks for your help.

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adamtemp64
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on ‎28-01-2013 16:18

on ‎28-01-2013 16:18

go to support at the top of this page and then click the buletin on mms.

 

are the numbers all 000000001234 or something similar.

 

Do you have the face book app installed ?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
Level 66: Unequalled
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on ‎28-01-2013 16:18

on ‎28-01-2013 16:18

go to support at the top of this page and then click the buletin on mms.

 

are the numbers all 000000001234 or something similar.

 

Do you have the face book app installed ?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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MI5
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on ‎28-01-2013 16:18

on ‎28-01-2013 16:18

Media messages are MMS or picture messages.... What is the question?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎28-01-2013 16:19

on ‎28-01-2013 16:19

Quite a few people with the same problem and many threads :

 

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Sending-SMS-and-getting-charged-for-MMS/m-p/3853...

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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