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Summersue · ‎16-02-2019

02 have made it very clear to me that I will be charged to send or receive MMS to my phone. Even if a text is too long and converts to mms or I use emoji it will charge me. I've got a link saying I've a mms and to view it on 02 but I cannot see if I open it that it's free to view in line or if I'll be charged!
Never was charged mms with Vodafone. I can only use WA to send view or receive MMS messages!

Cleoriff · ‎16-02-2019

@Summersue

Our official guide to MMS https://community.o2.co.uk/t5/How-to-Guides/Accidental-MMS-Sending-and-How-to-Avoid-it/ba-p/1014132

Hope that helps?

Veritas Numquam Perit

MI5 · ‎16-02-2019

@Summersue it is free to receive a MMS so do not worry about being charged for that.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎18-02-2019

Hi @Summersue, and welcome to the forum

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