on 06-09-2014 00:05
Hello,
Before I make this post, I just want to say that I have looked at this thread:
and I have also used the O2 Service Status checker. I have also run a search on these forums for anyone else who have had these issues.
I moderate a large forum myself so I know that it can be frustrating when people keep posting the same issues and it gets really repetitive so I hope I'm not being a nuisance .
I have moved into a flat in the past few weeks, and since I first started to move into the flat, I have never been able to get any coverage, whether it be mobile internet, calls, texts: anything. I looked at the service status page for my postcode and got the message:
Solved! Go to Solution.
on 08-09-2014 17:49
on 08-09-2014 17:49
@Anonymous wrote:
Not the update we wanted to see. 😞
But the expected one 😞
on 09-09-2014 16:06
Checked just now on the online service status page and apparently the mast was fixed with a green icon. I refreshed again and it has gone from the amber symbol to the red one with the message:
"Sorry we're currently investigating reports that a phone mast in this area isn't working.
on 09-09-2014 16:16
on 09-09-2014 16:16
Hope so and unfortunately that's the only place where information is available.
on 09-09-2014 16:18
on 09-09-2014 16:18
09-09-2014 20:46 - edited 09-09-2014 20:46
09-09-2014 20:46 - edited 09-09-2014 20:46
on 09-09-2014 20:47
on 09-09-2014 20:47
Presumably you have cleaned the sim card and rebooted the phone?
on 09-09-2014 20:48
on 09-09-2014 20:48
on 09-09-2014 21:32
Took the SIM (and hence the battery) out and cleaned the SIM - still nothing.
Turned airplane mode on and off again - nada. 😞
I just talked to one of the support team online and they said to report it again using the network app. How many times do I have to report something for them to fix it? I'm trying to be patient about this haha.
on 09-09-2014 21:33
on 09-09-2014 21:33
on 09-09-2014 21:34