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Level 1: Joiner
Posts: 1
Registered: ‎12-12-2018
Accepted Solution

Mast issue

Postcode TN254BN,  is there an issue? I dont seem to be recieving any calls or messages whilst in work location.

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Posts: 92,545
Topics: 751
Registered: ‎14-01-2013

Re: Mast issue

Hi @Sfarris

Yes there is a mast issue

 

TN254BN,
 

Sorry, a phone mast close to you isn't working.

Our engineers are working to investigate and fix the issue. While we do this, you might have some trouble with your calls, texts and data.

We’re working as fast as we can.

 

https://status.o2.co.uk/

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Posts: 92,545
Topics: 751
Registered: ‎14-01-2013

Re: Mast issue

@Sfarris

Just to add, I suggest you download the My Network app and report it via that route

https://www.o2.co.uk/apps/my-network

 

Best of luck and welcome to the forum Welcome

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Posts: 81,071
Topics: 575
Solutions: 3,920
Registered: ‎04-01-2009

Re: Mast issue

Shouldn't need to report it if they are aware although they will keep the OP updated by text.

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Posts: 92,545
Topics: 751
Registered: ‎14-01-2013

Re: Mast issue

It won't hurt to report though, (just in case they are on a go slow pre Christmas) upside down

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