Mast issue

[Sfarris]

Postcode TN254BN,  is there an issue? I dont seem to be recieving any calls or messages whilst in work location.

[Cleoriff · Accepted solution]

Hi @Sfarris

Yes there is a mast issue

TN254BN,

Sorry, a phone mast close to you isn't working.

Our engineers are working to investigate and fix the issue. While we do this, you might have some trouble with your calls, texts and data.

We’re working as fast as we can.

https://status.o2.co.uk/

[Cleoriff]

@Sfarris

Just to add, I suggest you download the My Network app and report it via that route

https://www.o2.co.uk/apps/my-network

Best of luck and welcome to the forum

[jonsie]

Shouldn't need to report it if they are aware although they will keep the OP updated by text.

[Cleoriff]

It won't hurt to report though, (just in case they are on a go slow pre Christmas)