on 12-12-2018 10:41
Postcode TN254BN, is there an issue? I dont seem to be recieving any calls or messages whilst in work location.
Solved! Go to Solution.
on 12-12-2018 10:44
Hi @Sfarris
Yes there is a mast issue
Sorry, a phone mast close to you isn't working.
Our engineers are working to investigate and fix the issue. While we do this, you might have some trouble with your calls, texts and data.
We’re working as fast as we can.
Veritas Numquam Perit
on 12-12-2018 10:44
Hi @Sfarris
Yes there is a mast issue
Sorry, a phone mast close to you isn't working.
Our engineers are working to investigate and fix the issue. While we do this, you might have some trouble with your calls, texts and data.
We’re working as fast as we can.
Veritas Numquam Perit
on 12-12-2018 10:46
on 12-12-2018 10:46
Just to add, I suggest you download the My Network app and report it via that route
https://www.o2.co.uk/apps/my-network
Best of luck and welcome to the forum
Veritas Numquam Perit
on 12-12-2018 18:22
on 12-12-2018 18:22
Shouldn't need to report it if they are aware although they will keep the OP updated by text.
on 12-12-2018 18:36
on 12-12-2018 18:36
It won't hurt to report though, (just in case they are on a go slow pre Christmas)
Veritas Numquam Perit