Made online purchase, payment taken then nothing to confirm purchase

[websiteguru]

Ive just purchased a google pixel 2 smart watch, payed for it and the next stage of the payment process has frozen with no way to conact O2 other than this option. Just checked my bank and payment was taken. What do I do?

[Enlli]

Seems to be a problem with that particular watch

https://community.o2.co.uk/t5/Other-Products-and-Services/Pixel-watch-2-149/td-p/1745890

Suggest you contact Sales

Looks like you should contact the sales team they can help with that – message them on Social Media if yo can - on Facebook (https://o2uk.co/O2CFB) , 

 Twitter (https://o2uk.co/O2CTW) or 

 Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255, free from any phone or landline.