MMS photo messages from HTC OneX+ to Motorola KRZRK1 divert to O2 Media Messaging Online Service

[Anonymous]

I recently purchased a new HTC One X + smart phone from my mobile service provider O2 in the UK. We also have a 5 year old Motorola KRZRK1 phone which my wife uses. Both phones are set up for MMS picture messaging and both work with MMS. The only problem is that picture messages sent from my new HTC One X + smart phone to my older Motorola KRZRK1 do not actually reach the KRZRK1 handset but get diverted to the O2 Media Messaging Online Service from which I am invited to view them online. This is very annoying and inconvenient. This does not happen with MMS picture messages sent from my Motorola KRZRK1 to itself which are received satisfactorily by the KRKZK1 handset, or picture messages sent from my KRZRK1 to my new HTC One X+ which are also received satisfactorily by my HTC handset, or with picture messages sent from my new HTC One X+ to itself, also received by the handset satisfactorily. O2 told me that they believe the reason for the problem of my KRKZK1 handset not receiving the MMS picture messages directly from my HTC One X + may be that the MMS picture files sent from my HTC One X + are too big for my older KRZRK1 to receive directly. However, at the suggestion of HTC I have set the MMS message size on my new HTC OneX+ to the lowest possible size setting of 100Kb and it automatically downsizes all pictures to be sent by MMS to LESS than 100Kb (typical picture sizes sent are 45 - 75 Kb). Can anyone throw any light on this problem for me, and how to rectify it. HTC say there is no problem with the HTC handset and that the problem lies with my mobile network provider O2.

[Anonymous]

Re. the possibility of updating the software to help with the MMS compression problem:

The software version on the Motorola KRZRK1 is R4527_G_08.22.11R. When clicking on "Software Update" in system information on the handset it says this is the latest software and that no software update is available.

[Anonymous]

Then I am out of ideas and I just think the phone software is to old. 

There are some cheap clamshell design phones on the market, maybe something like the samsung C3520 very similar to the motorola.

sorry Could not help solve the problem.

[MI5]

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@Anonymous wrote:

it says this is the latest software and that no software update is available.

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As mentioned previously it is obtaining the software that is the problem Motorola only ever used to support software updates whilst the phone was in warranty - anything after that and you were on your own. Unless you can Google and find something newer for your handset you are stuck with what you have unfortunately.