MCK code

[DianaM]

Hello! Sorry for this, but i do need an MCK as well! My husband will take my old phone, and he is not on O2!  He tried to use that phone with another sim and seem to be now locked! Even that i had the NCK, it was not working so now, my okd phone is locked! Can you help me please? Thanks a lot

[Cleoriff]

Hi @DianaM 

If you leave the MCK then our managers will get that for you @Martin-O2 @lewys-gp or @RafaC can you help here please? They will be on on Monday.

[RafaC]

Hey @DianaM I'll send you a DM in order to get more details to proceed. 
Thanks for the tag @Cleoriff