26-02-2020 02:20
Here's something you probably don't see on the forum very often - an O2 employee has gone off with my luggage! She took my wheelie bag off the train at the end of a train journey to London, leaving her similar-looking but much heavier bag behind. I know that she's an O2 employee because a sticker code on the underside of her password-secured laptop says so. There are no other identifiers in her luggage and none in mine, other than that I'm a bloke who only needed one of the two changes of clothes he took with him.
For the Sherlocks among you, what's the next move?
Solved! Go to Solution.
26-02-2020 13:15
26-02-2020 13:15
26-02-2020 13:19
26-02-2020 13:19
26-02-2020 15:14
26-02-2020 15:14
Thanks everyone for bringing this one to our attention.
@GrahamW1 Will you be leaving the O2 employee bag with Euston lost and found or would you like me to see if I can find out who it belonged to?
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26-02-2020 15:20
26-02-2020 15:20
Martin,
It would be very helpful if you could find out who it belongs to so that we can make arrangements. I'm not in London for a bit and was hoping that once lost luggage had given the owner my contact details earlier today, she would be in touch but nothing so far.
26-02-2020 16:06
26-02-2020 16:06
OK no problem @GrahamW1! with a bit of luck you'll hear from them but I'll grab the numbers from laptop so we can try and track them down internally. I'll drop you a private message so we can talk further.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
26-02-2020 17:44
26-02-2020 17:44