Lost e-tickets

[Anonymous]

Hi there,

In May, I bought tickets through priority moments for an event next week however the tickets have now disappeared from my outlook inbox. Can anyone tell me if I can re-download them??

Thank you for your time,

Alex

[perksie]

If you have backed them up to a Gmail account your old emails should still be there, unless your account is set to delete them after a certain period.

Do you know which ticket agency supplied them and do you have an order number?

I'm sure Ticketmaster is one they use.

[Anonymous]

Possibly speaking to 02 on 202 contract or 4445 payg about this.

They may be able to help.

[perksie · Accepted solution]

I've found the link now, if you scroll down this page to "Problems buying Priority Tickets" you should see the ticket sellers contact details:

https://www.o2priority.co.uk/FAQs

I'll be very surprised if O2 can help with this.

[Anonymous]

Hey Guys,

Thanks so much for your help, I really appreciate it!

It turns out that by buying tickets through Priority Moments, I had automatically set up an account with ticketweb and my tickets were logged in there. 

Anyway, I have them now and off to see Macklemore next Friday. Happy Days Have a swell day, now!

Thanks again!

[Anonymous]

Good Morning,

Awesome news.

Enjoy the event.

[Bambino]

Good result. A story with a happy ending. 

[perksie]

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@Anonymous wrote:
It turns out that by buying tickets through Priority Moments, I had automatically set up an account with ticketweb and my tickets were logged in there.  

Thanks again!

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I though it was something like that, glad you're ok now.:smileyhappy:

Phoning O2 would have been a waste of time as they couldn't have helped.