Looks like I have been scammed by 02 Employee

[Robinho]

I had issue with my sim in like 3 days sim, I was not able to get internet/ calls but had coverage so i visited 02 store to explain a employee attend to he said I needed ID and bank card I had it he proceeded to call 202 as well as input my card numbers and postcode he stated it verification purpose. I got home to see I’ve been charged £50.62 I had not purchase anything, neither do I owe 02.

it was a simple please fix my replacement sim coverage, I feel like I have been scammed what do I d, I have considered informing my bank 

[MI5 · Accepted solution]

@Robinho 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

[Robinho]

not what I want to hear

[MI5]

As I'm just a customer like you I'm not sure what you want me to say?

You need to discuss the issue with O2.......