Locked phone

rj2 · ‎25-06-2020

Hi, my phone has locked itself and pin no longer gets me asscess to onto my phone. what can I do?

Cleoriff · ‎25-06-2020

Hi @rj2

To unblock it, take a look at this guide

https://www.o2.co.uk/help/phones-sims-and-devices/unblock-your-phone

Or alternatively give O2 a call on 0800 587 4005.

Other numbers here Guide: Coronavirus Community Help and Support

Veritas Numquam Perit

MI5 · ‎25-06-2020

@rj2

If an android phone, try entering the wrong pin continuously until the phone asks for your Google login details.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

LukasB · ‎26-06-2020

Hey @rj2 did yyou manage to get the phone unlocked or are you still having trouble?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

Locked phone

Re. Telephone number (REMOVED)

Redeem extra

2 SIMS on same number/contract?

Bills

Disney Plus Premium for 7.99 / month ?