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Live chat
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on 04-01-2019 09:23
Re: Live chat
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on 04-01-2019 09:33
Some of the issue is browser choice and/or cookies/cache.
Try clearing yours and using a different browser/device if possible.
Or is it a question we (the community) can help with?
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
Re: Live chat
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on 04-01-2019 09:50
has o2 live chat closed??? nobody around.
Re: Live chat
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on 04-01-2019 10:56
Same thing here.
Have tried to get the chat with different browser, and removing all add-ons and checking the firewall.
No chat accessible on the O2 webpage, even with an 1h wait.
Does it happen often?
Re: Live chat
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on 04-01-2019 11:17
I am having the same issue, is it down or has it been removed?
Re: Live chat
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on 04-01-2019 11:24
So have i - no joy
Re: Live chat
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on 04-01-2019 12:10

Re: Live chat
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on 04-01-2019 12:32
It's working for me to but Only on Firefox.
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on 04-01-2019 14:34
Thanks for the feedback jonsie.
I am using firefox on an Ubuntu OS, and it doesn't work.
My AdBlock add-on has been deactivated, so I can't understand where is the problem.
Re: Live chat
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on 04-01-2019 14:35
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)


