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Anonymous
Not applicable

Usually when you come onto the o2 website,live chat pounce on you asking if they can help with anything.

Well I came on to chat to live help regarding my account and it seems they still searching for an available agent. Cant get through on their phone  and since I am not using my o2 number,being charged to call them,therefore I cant afford to stay in the Que till they answer my call.Wondering if they having technical issues with their live chat???

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jonsie
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@Anonymous wrote:

Usually when you come onto the o2 website,live chat pounce on you asking if they can help with anything.

Well I came on to chat to live help regarding my account and it seems they still searching for an available agent. Cant get through on their phone  and since I am not using my o2 number,being charged to call them,therefore I cant afford to stay in the Que till they answer my call.Wondering if they having technical issues with their live chat???


Ask your question here,  far more knowledge and sense than live chat.

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Bambino
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@Anonymous Why aren't you able to use your O2 number to call customer service?

I DO NOT WORK FOR O2



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MI5
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Maybe they need a new sim?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Anonymous
Not applicable

Hi

 

Anyone else having problems getting onto the www.o2.co.uk/repairs?

 

I'm getting a time out message;

selfserve.o2repairtracking.co.uk took too long to respond.

 

Thanks.

 

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MI5
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Yeah, I get the same response.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 13
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Anonymous
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OK, as long as it's not just me!!

 

Don't know

Message 8 of 13
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Anonymous
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Logan who I had the pleasure to talk to today has been really helpful and friendly yet very professional. Thank you. It was a pleasure even though I failed my negotiating skills. All the information he provided was clear and useful. Thanks again

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MI5
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Nice to hear slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 13
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