Solved: Live Chat

Georgia23- · ‎28-08-2019

Is 02 live chat down?

MI5 · ‎28-08-2019

Yes, it says currently offline https://www.o2.co.uk/contactus

Other ways to contact O2 Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎28-08-2019

@Georgia23-

Yes, it says currently offline https://www.o2.co.uk/contactus

Other ways to contact O2 Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎28-08-2019

@Georgia23- That's not necessarily a bad thing. You're more likely to get a direct answer to your query if you call customer service on 202 from your mobile.

I DO NOT WORK FOR O2

Cheryl1 · ‎28-08-2019

Yes

jonsie · ‎28-08-2019

You could try the live chat on this link which appears to be working

https://www.o2.co.uk/how-to-complain

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎28-08-2019

Appears to be back up and running here too now https://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎28-08-2019

Perhaps they were all being trained

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Bambino · ‎28-08-2019

@jonsie wrote:
Perhaps they were all being trained

I DO NOT WORK FOR O2

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