Solved: Live Chat not working

Anonymous · ‎29-06-2017

I would like to chat to someone but I'm consistently getting the message 'We're just checking to see if there's an available agent'. It hasn't changed for awhile.

MI5 · ‎29-06-2017

It does play up occasionally.
Try a different browser or try cleaning your cache and cookies.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎29-06-2017

It does play up occasionally.
Try a different browser or try cleaning your cache and cookies.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎29-06-2017

Thanks, that worked.

MI5 · ‎29-06-2017

Good to hear

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎29-06-2017

Glad to hear you got it working @Anonymous!

Thanks @MI5!

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