on 18-02-2019 12:28
Solved! Go to Solution.
on 18-02-2019 12:31
You need to speak to customer services please http://www.o2.co.uk/contactus
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 18-02-2019 12:51
That's a long time for something which normally only takes 24 hrs
Best of luck with customer services and welcome to the forum