Solved: Just had a text about latest bill being unpaid

IanCfromUK · ‎19-03-2020

Just rec a text from +44 7385 132642 stating payment for my latest bill could not be processed by my bank. I need to contact [Removed]

My bill appears to have been paid....... this looks like a fraud!! Be ware

gmarkj · ‎19-03-2020

Borrowed from another similar thread:
It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

Hat tip to @MI5 for the above!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

View solution in original post

gmarkj · ‎19-03-2020

Yep, lots of fraud/phishing(smishing) texts doing the rounds.
There is a number you can forward it to so o2 get a report of it.
Will see if I can find it and let you know @IanCfromUK...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

gmarkj · ‎19-03-2020

Borrowed from another similar thread:
It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

Hat tip to @MI5 for the above!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Martin-O2 · ‎20-03-2020

You did the right thing not clicking the link @IanCfromUK. Please follow the above advice and report the text to O2.

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