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Jabra pulse wireless faulty!!

After waiting a month in getting my jabra pulse wireless headphones with the promotion that was running.

First impression were good but then I noticed it wasn't holding a charge. Has anyone had this issue before and what do people recommend for a resolution. Do I contact o2, kondor or jabra???

Posts: 99,058
Topics: 765
Registered: ‎14-01-2013

Re: Jabra pulse wireless faulty!!

[ Edited ]

@Anonymous I would contact O2 as it was their promotion http://www.o2.co.uk/contactus

If they advise you to get in touch with Jabra contact details here http://www.jabra.co.uk/ServiceMenu/contact/ContactJabraSupport

Or Kondor http://kondor.co.uk/contact/

*The Game Is On*

Posts: 115,705
Topics: 571
Solutions: 15,885
Registered: ‎04-04-2012

Re: Jabra pulse wireless faulty!!

I would always deal directly with the manufacturer.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 29: Intuitive
Posts: 1,281
Registered: ‎02-07-2013

Re: Jabra pulse wireless faulty!!

as @MI5 said I recommend going direct to the manufacturer, as the warranty will reside with them