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Itemised billing

Brenolly
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on ‎15-12-2016 10:37

on ‎15-12-2016 10:37

I hope someone can help because when I phone cs they haven't a clue. When I phone or text my wife her number doesn't come up on my itemised bill but my number comes up on her bill. Does anyone know why

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MI5
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on ‎15-12-2016 11:59

on ‎15-12-2016 11:59

Please do.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎15-12-2016 12:08

on ‎15-12-2016 12:08

It will be the same wink

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 22 of 27
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MI5
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on ‎15-12-2016 12:10

on ‎15-12-2016 12:10

For sure.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 23 of 27
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Cleoriff
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on ‎15-12-2016 12:15

on ‎15-12-2016 12:15

No it wont....you will see I text a Spanish number 5 times. Very bad of me Rolleys...(but that actually showed in my message charges before I scrolled down)

Texts.JPG

I see there is a very popular number there....99 texts. My youngest son Hero

Veritas Numquam Perit

Girl in a jacket
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MI5
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on ‎15-12-2016 12:17

on ‎15-12-2016 12:17

The chargeable ones would.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 25 of 27
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jonsie
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on ‎15-12-2016 12:17

on ‎15-12-2016 12:17

Near enough wink

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Marjo
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on ‎22-12-2016 10:51

on ‎22-12-2016 10:51

Hey @Brenolly How's it going? Did you manage to find out the itemising issue in the end? slight_smile

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