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Level 1: Joiner
Posts: 2
Registered: ‎24-02-2015

Issues claiming tablet

Hiya is anyone else having the same issue as me claiming the Huawei Tablet:

Its been 30 days I upgraded on the 9th of November went to calm the tablet yesterday on the website and it said that it was to early for me to claim it, tried again this morning and it's saying my IMEI number is not valid, losing the will to live speaking to O2 direct.

Can anyone please help me!
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Posts: 108,272
Topics: 559
Solutions: 14,341
Registered: ‎04-04-2012

Re: Issues claiming tablet

I'll tag @EmilieT to help ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 2
Registered: ‎24-02-2015

Re: Issues claiming tablet

That would be great thank you. Xxx
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Former Staff
Posts: 5,426
Registered: ‎18-04-2018

Re: Issues claiming tablet

Hi @JDC89, I'm sure not what's causing this but I can certainly get someone to look into it for you slight smile I'll drop you a Private Message to get a few more details if I need, and will be in touch as soon as I have more information!

 

Thanks @MI5 for the mention thumbsup

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