Solved: Iphone 5c lost

Anonymous · ‎06-06-2015

my son lost his phone i cant get it on find my iphone as he opened a diff apple account with fake birthday and can't remember it. Also i have over 12months left to pay on it and i think my insurance for accidental damage. What can any one suggest x

perksie · ‎06-06-2015

You need to ring O2 to report it lost so they can bar the sim card, also the police in case you find you can claim for it.

O2 can supply you a new sim card and transfer the number so you can use it in another phone.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

View solution in original post

perksie · ‎06-06-2015

You need to ring O2 to report it lost so they can bar the sim card, also the police in case you find you can claim for it.

O2 can supply you a new sim card and transfer the number so you can use it in another phone.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

MI5 · ‎06-06-2015

Check your home insurance for loss cover and get o2 to block the phone and sim so no one else can use it and run up a big bill.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎06-06-2015

Have a read of this article from Apple Support, it offers some guidance if you've forgotten your Apple ID.

Edit: this is the specific link that explains how to find it:

https://support.apple.com/en-us/HT201354

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