Invoice/proof of online purchase

[Riddaz]

Trying to claim free gift with my new upgrade been asked for invoice/proof of purchase cant find either in messages or emails from 02 any ideas how to retrieve many thanks

[Bambino]

@Riddaz  Check your MyO2 page: http://www.o2.co.uk/myo2

If you cannot find what you need there, perhaps our community admin @Martin-O2  or @Marjo  can help.

[Martin-O2]

@Riddaz were you able to find what you needed to claim your gift in your My O2? 

[Riddaz]

Not at present I'm afraid everything o2 send me isn't good enough according to huawei I'm awaiting a a sales receipt/invoice including vat number starting to wish I'd never bothered with the phone or the gift if honest been to much hassle from the start

[Martin-O2]

Sorry to hear it's not been the best experience @Riddaz. Hopefully the VAT receipt will do the trick but if not let me know. 

[Riddaz]

Was promised required docs within 24hrs and still nothing don't know what else can be done been an absolute joke

[Martin-O2]

@Riddaz let me know if it arrives today. If not I'll chase it up for you. 

[Riddaz]

Will do cheers but won't hold my breath just seems there more interested in flogging me more products 😏

[Riddaz]

Still not arrived taking product back to local branch and cancelling contract after over 10 years with o2 time to go elsewhere

[Martin-O2]

OK @Riddaz but if you want me to give it a go before you do that let me know. Happy to chase it up for you!