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International bolt on £3 a month problem

Bordeaux
Level 1: Joiner
  • 20 Posts
  • 13 Topics
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Registered:

Hi

i have just added an international bolt on to my package for £3 a month to enable me to call France or Ireland a lot cheaper . I received a text to say the bolt on is active and in my account it’s active .

However when I dial French or Irish landline numbers with correct country codes etc etc the calls fail and are not connected .

I have tried lots of different numbers in France and Ireland and Useless . 

 

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madasaf1sh
Level 76: Forum Legend
  • 9988 Posts
  • 54 Topics
  • 2981 Solutions
Registered:

@Bordeaux 

 

Make sure you dont have any spend cap on the account, 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

 

 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 76: Forum Legend
  • 9988 Posts
  • 54 Topics
  • 2981 Solutions
Registered:

@Bordeaux 

 

Make sure you dont have any spend cap on the account, 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

 

 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 2 of 2
566 Views