Solved: Re: Insurance

Anonymous · ‎05-09-2016

Ive started an imsurance claim but lost the direct line to complete it

Cleoriff · ‎05-09-2016

Hi @Anonymous All information should be in this link https://www.o2.co.uk/shop/services/mobile-insurance

Claim form and address here https://static.o2.co.uk/www/docs/o2insurance_claimform.pdf

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎05-09-2016

Hi @Anonymous All information should be in this link https://www.o2.co.uk/shop/services/mobile-insurance

Claim form and address here https://static.o2.co.uk/www/docs/o2insurance_claimform.pdf

Veritas Numquam Perit

MI5 · ‎05-09-2016

Call cs and they will help you http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎05-09-2016

Ive already started a claim on the phone, they gave me a direct line to call to finish but ive lost ot, it began 01270

Cleoriff · ‎05-09-2016

There is a phone number on the PDF link I gave you. Ring that and ask for the number you need...

Veritas Numquam Perit

MI5 · ‎05-09-2016

This is the freephone number 0800 012 1553.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎05-09-2016

There are several numbers in use depending on when the policy started.

But as others have said call 202 and ask them for the relevant number starting with what you remember

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

adamtemp64 · ‎05-09-2016

A quick google shows this will be an o2 brightstar policy try the contact number here http://www.brightstarinsurance.co.uk/contact.html

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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