cancel
Showing results for 
Search instead for 
Did you mean: 

Insurance

Anonymous
Not applicable
Ive started an imsurance claim but lost the direct line to complete it
Message 1 of 8
2,512 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 127527 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

Hi @Anonymous All information should be in this link https://www.o2.co.uk/shop/services/mobile-insurance

Claim form and address here https://static.o2.co.uk/www/docs/o2insurance_claimform.pdf

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 8
2,509 Views
7 REPLIES 7

Cleoriff
Level 94: Supreme
  • 127527 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

Hi @Anonymous All information should be in this link https://www.o2.co.uk/shop/services/mobile-insurance

Claim form and address here https://static.o2.co.uk/www/docs/o2insurance_claimform.pdf

Veritas Numquam Perit

Girl in a jacket
Message 2 of 8
2,510 Views

MI5
Level 94: Supreme
  • 151723 Posts
  • 650 Topics
  • 28841 Solutions
Registered:
Call cs and they will help you http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 8
2,499 Views

Anonymous
Not applicable
Ive already started a claim on the phone, they gave me a direct line to call to finish but ive lost ot, it began 01270
Message 4 of 8
2,492 Views

Cleoriff
  • 127527 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

There is a phone number on the PDF link I gave you. Ring that and ask for the number you need...

Veritas Numquam Perit

Girl in a jacket
Message 5 of 8
2,484 Views

MI5
Level 94: Supreme
  • 151723 Posts
  • 650 Topics
  • 28841 Solutions
Registered:
This is the freephone number 0800 012 1553.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 8
2,480 Views

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

There are several numbers in use depending on when the policy started.

 

But as others have said call 202 and ask them for the relevant number starting with what you remember

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 7 of 8
2,475 Views

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

A quick google shows this will be an o2 brightstar policy try the contact number here http://www.brightstarinsurance.co.uk/contact.html

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 8 of 8
2,471 Views