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Tez37
Level 1: Joiner
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Is water damage covered on my insurance.
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MI5
Level 94: Supreme
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@Tez37 

There are different levels of cover so check your own policy terms.

Claim help here https://www.o2.co.uk/help/digital-services/o2-insurance

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
Former Staff
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Hi @Tez37 , how are you getting on this week? slight_smile

Sorry to hear if your phone was damaged. 😞 Hope you managed to find out all you needed about your insurance but let us know at any point if you have any additional questions the community could help with. 

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