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Insurance claim

Lewizzle
Level 1: Joiner
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Hi, I’m getting a replacement phone delivered tomorrow. Sending my broken phone back with DPD, anybody know what information should be included with device. 

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MI5
Level 94: Supreme
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@Lewizzle 

Your name, address, account number and claim reference number.

DPD will bring packaging and return labels.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122226 Posts
  • 609 Topics
  • 18981 Solutions
Registered:

@Lewizzle 

Your name, address, account number and claim reference number.

DPD will bring packaging and return labels.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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